Shipping policy

All orders are shipped by DHL and German Post, all shipments are tracked.
You will receive the tracking number as soon as the package is shipped. 

Free shipping in Germany on orders over 60,00 € 

Shipping rates:

Germany
Small Parcel 6,50 €
Parcel up to 5 Kg 8,00 €
Parcel uo to 10 Kg 12,00
EU
Warenpost XS 7,50 €
Warenpost S  9,00 €
Warenpost M  11,00 €
Warenpost L  13,00 €
Small parcel 15,50 €
Parcel up to 5 kg 18,50 €
Parcel up to 10 kg  24,00 €
Switzerland
Warenpost XS 7,50 €
Warenpost S  10,00 €
Warenpost M  11,00 €
Warenpost L  13,00 €
Parcel up to 2 Kg 22,00 €
Parcel up to 5 kg 25,00 €
Parcel up to 10 kg 29,00 €
USA; Canada; Asia
Warenpost XS 9,00 €
Warenpost S 13,00 €
Warenpost M 15,00 €
Warenpost L 21,00 €
Small parcel  28,00 €
Parcel up to 1 Kg 34,00 €
Parcel up to 2 Kg 38,00 €
Parcel up tp 3 Kg 43,00 €
Parcel up to 5 kg 50,00 €
Parcel up to 10 kg 72,00 €
Australia; New Zealand
Warenpost XS 10,00 €
Warenpost S 12,00 €
Warenpost M 15,00 €
Warenpost L 20,00 €
Small parcel  29,00 €
Parcel up to 1 Kg 41,00 €
Parcel up tp 2 Kg 46,00 €
Parcel up to 3 Kg 53,00 €
Parcel up to 5 kg 58,00 €
Parcel up to 10 kg 95,00 €

Custom duties
For deliveries to countries outside the European Union, please note that customs duties and import taxes may have to be paid by the customer to the customs authorities upon receipt of the shipment. These duties are in addition to the purchase price.

Combined shipping
By combined shipping you pay according to the actual weight and size of the parcel, overcharges are always refunded.

Average delivery time
Average delivery time from payment, in working days:

Germany  3 - 4
Europe  5 - 8 
Asia  9 - 15
USA, Canada  9 - 16
Australia, New Zealand 12 - 18 

Please note that overseas shipments may occasionally have longer delivery times.

Information on the calculation of delivery time
The period for delivery begins after payment and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general public holiday at the place of delivery, the next working day shall take the place of such day.

If a delivery fails because the Customer has provided a wrong or incomplete shipping address, a new delivery of the returned merchandise will be made only if the Customer accepts to pay the costs of re-shipping the merchandise. These re-shipping costs correspond to the shipping costs agreed at conclusion of contract.